Conversational Capacity®

Who it’s for: 

😀 Team members

🤩 Team leaders

👥 Intact teams (leader + team members)

Duration/Format:

🕒 Full-day in person workshop

✈️ Offered on-location anywhere in the US

💻 Virtual facilitation available

This might be right for your team if…

  • Minor differences in opinion throw conversations off track and hinder progress

  • A conflict arises and natural defenses kick in, making it difficult to have open and honest dialogue

Topics covered:

  • How to quickly recognize natural tendencies and emotional reactions that cause a “minimize” or “win” response

  • How to maintain a learning-focused mindset

  • Four skills for balancing candor and curiosity

Outcomes:

  • Participants will have the skills to stay in the conversational sweet spot, allowing for increased creativity and innovation

  • People will be able to address tough issues in fair and constructive ways

  • Teams can engage in learning-focused dialogue that helps them make informed decisions

Pairs well with: 

  • Listen to Understand

  • Feedback that Works

  • Everything DiSC® Workplace

Course-specific testimonials:

I really enjoyed this course and feel like I have more confidence to approach challenging conversations with leadership. I thought Marisa was fantastic, she is knowledgeable and respectful. She has a great calming voice, but was still able to keep me engaged in an all day course. The breaks were timed perfectly as well. 

— Conversational Capacity®, April 2022

FANTASTIC course, facilitator, and overall engagement. I have attended many training courses, both online and in-person, and this was one of the best from the content to facilitator. Highly recommend it!

— Conversational Capacity®, July 2022